Shipping Policy
At Strada Rollators, we are committed to delivering your order promptly, securely, and with the highest level of care. Below is everything you need to know about our shipping process within the United States.
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1. Order Processing Time
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Orders are typically processed within 1–2 business days after payment is received.
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During peak periods, holidays, or promotional events, processing times may be slightly longer.
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2. Shipping Methods and Costs
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We ship via trusted carriers such as UPS, FedEx, and USPS.
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Shipping rates are calculated at checkout based on your location and chosen shipping method.
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Free standard shipping on orders over $75 within the continental United States.
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3. Estimated Delivery Times
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Standard Shipping: 3–7 business days.
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Expedited Shipping options are available at an additional cost.
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Delivery times are estimates and may vary depending on your location and carrier delays.
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4. Tracking Your Order
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Once your order ships, you will receive a confirmation email with tracking information to monitor your shipment’s progress.
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5. Shipping Restrictions
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We currently ship to addresses within the continental United States.
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We do not ship to P.O. Boxes, APO/FPO addresses, or outside the United States at this time.
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6. Incorrect Shipping Information
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Please ensure your shipping address is complete and accurate.
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Strada Rollators is not responsible for delays, lost shipments, or additional charges caused by incorrect shipping information.
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7. Damaged or Lost Shipments
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If your shipment is damaged during transit or lost, please contact us immediately at [Insert Email Address].
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We will work with the carrier to resolve the issue as quickly as possible.
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8. Contact Us
If you have any questions about your order or shipping, feel free to contact us:
Strada Rollators